Privacy Policy

Next Page Websites (ABN 94 358 811 957) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Next Page Websites is an Australian web design and hosting business based at 311 Anketell St, Greenway ACT 2900. We build, host, and manage websites for Australian small businesses.

If you have any questions about this policy, contact us at:
Email: contact@nextpagewebsites.com
Phone: 0429 969 694

2. Information We Collect

We may collect the following types of personal information:

• Contact details — your name, email address, phone number, and business name, provided when you submit an enquiry, request a preview, or contact us directly.
• Business information — details about your business that you share with us so we can build or manage your website (e.g. services you offer, logos, images, written content).
• Billing information — payment details processed securely through our third-party payment provider. We do not store your full card details.
• Website usage data — anonymous analytics data (pages visited, time on site, browser type) collected via tools such as Google Analytics. This data does not identify you personally.
• Communications — records of emails, messages, and support conversations between you and our team.

3. How We Collect Information

We collect information when you:

• Submit a form on our website (e.g. the free preview request or contact form)
• Email or call us directly
• Become a client and we begin work on your website
• Visit our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and deliver the services you've requested
• Build, launch, and maintain your website
• Send you service-related communications (e.g. updates, invoices, support replies)
• Improve our website and services
• Comply with our legal obligations

We will not use your information for unrelated purposes without your consent.

5. Marketing Communications

We may occasionally send you information about our services or relevant updates. You can opt out at any time by emailing us at contact@nextpagewebsites.com or clicking the unsubscribe link in any email we send.

6. Disclosure of Your Information

We do not sell your personal information. We may share it with:

• Service providers — trusted third parties that help us operate our business (e.g. hosting providers, payment processors, email platforms). These parties are contractually required to protect your information.
• Regulators or law enforcement — where required by law or to protect our legal rights.

We do not disclose your information to overseas recipients unless required by law or you have consented.

7. Cookies & Analytics

Our website uses cookies — small text files stored on your device — to improve your browsing experience and collect anonymous usage statistics. You can disable cookies through your browser settings, though some site features may not function correctly as a result.

We use Google Analytics to understand how visitors use our site. Google Analytics data is aggregated and anonymous. For more information, see Google's Privacy Policy.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption (HTTPS), and access to client data is restricted to authorised team members only.

No method of internet transmission is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you cancel your subscription, we will retain records for a reasonable period as required by law, then securely delete or de-identify your data.

10. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your information (subject to legal obligations)
• Complain about how we handle your information

To exercise any of these rights, contact us at contact@nextpagewebsites.com. We will respond within 30 days.

11. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can try to resolve your concern. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. We encourage you to review it periodically.